As you are aware, the TVPOA has been monitoring the ongoing news related to the coronavirus (COVID-19) very closely. Currently, we are aware of four new cases, one case in Loudon County and three in Monroe County. As we continue to keep the safety of our residents, staff, and guests as our top priority, we are implementing new procedures to help encourage social distancing to slow the spread of COVID-19.

In addition to the temporary changes and closures previously communicated, effective tomorrow March 22nd, all Recreation facilities are closed (Wellness Center, Chota Recreation, Kahite Community Center & Kahite Gym) Also, all recreation amenities are closed as well Pickleball, Tennis and playgrounds. Golf will only allow single riders per golf cart (with the exception of couples from the same household) until further notice.

These changes will be in effect through April 3rd, at which time we will re-evaluate the situation. We are monitoring this situation very closely and will make further adjustments as needed.

POA Admin Building: 865-458-5408
The lobby is closed. Inside the front breezeway, you can find an array of frequently used forms, important phone numbers, and business cards to help you connect with the correct staff member to meet your needs. Please utilize the drop box (large brown box) located at the front door for all payments, ACC documents, etc. Staff will check this box multiple times per day.

POA Welcome Center: 865-458-7061
The lobby is closed. Guests may call with questions and utilize the drop box at the back of the building for pickups. Please call ahead if you need to pick something up via the drive-through. Signage on the front doors will direct out-of-town visitors to call our receptionist and use the drive-through to receive information and learn more about Tellico Village. The Welcome Center will be open Monday through Friday from 8am to 4pm.

Public Works Department: 865-458-4522
Our water, sewer, street, and ACC divisions are following all safety and precautionary measures to ensure the health and safety of our staff who remain onsite to serve residents. Rest assured that Public Works has extra trained staff on-call. Please call Public Works with any issues that may arise.

Reminder: Heavy paper products like paper towels and baby wipes cannot be flushed down the toilet. This kind of waste can cause clogs in the pumps that can result in major issues and cost homeowners extra maintenance fees.

If you use something other than toilet paper, it must be discarded in the trash. With a shortage of toilet paper during this time, many stores are limiting quantities and offering special senior shopping hours. Please see below for more information.

Recreation Department: 865-458-7070
All facilities are closed.

Outdoor activities like walking and hiking trails remain open. Watch Rec news for small outdoor activities provided by the Recreation Department in the upcoming weeks.

Food Service:
All dining rooms are closed, and operations at Tanasi Bar & Grill and Toqua Sports Bar & Grill are suspended. A modified menu will be used to operate out of the Yacht Club’s Blue Heron Restaurant. Curbside pickup and delivery services are available 7 days a week from 11am to 7pm. Kahite Pub & Grill will also provide curbside pickup and delivery services for the Kahite neighborhood during the same hours.

To place an order, please call:

The Tellico Village Yacht Club: (865) 458-4363 (click here to see the modified menu)
Kahite Pub & Grill: (423) 884-2159 (click here for the to-go menu)

Once you arrive curbside, call the restaurant to give them your name and they will bring out your order.

Golf Department:
All Pro Shops are closed to the public and operate exclusively via telephone for check-in and payment. Golf staff inside the Pro Shops will be able to operate via electronic check-in. Please click here for instructions. As golfers arrive, please call the Pro Shop to pay and check in. The starter will receive confirmation of your payment via iPad. These procedures will allow our employees to maintain the recommended 6-foot distance.

Toqua Pro Shop: 865-458-6546
Tanasi Pro Shop: 865-458-4707
Kahite Pro Shop: 865-408-2639

The Snack Shacks at Toqua and Tanasi will remain open from 10:30am-4:30pm *weather permitting* At Kahite, you may call the Kahite Pub & Grill and they will bring your items out to you.

Golf carts will be sanitized and staged 6-feet apart for pickup. Single riders ONLY will be permitted, with the exception of couples from the same household.

Clubhouses:
The clubhouses are open for restroom use, but all Pro Shops and restaurant doors are locked.

Communications:
Our goal is to be proactive and help limit exposure. As you know, this situation is changing rapidly. Updates will be communicated as needed through the Tell-E-Gram/Tell-E-Flash. Please click here to sign up to receive these communications. These new protocols will take effect tomorrow, March 22nd and will continue until April 3rd, at which time we will re-evaluate the situation. We are monitoring this situation very closely and will make further adjustments as needed.

Special Senior Shopping Hours:
Dollar General stores have dedicated the first hour of operation to seniors from 8-9am.

Walmart has reduced its operating hours from 7am to 8:30pm, though seniors 60 and older will be permitted to shop one hour before the store opens every Tuesday starting March 24th through April 28th. The pharmacies and vision centers will also be open to older Americans during this time.

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